Xpress Telemarketer Guard

Overview
Resources

In today’s competitive landscape of telecommunications, service providers are forfeiting hundreds of billions of dollars annually to subscriber churn. One of the most effective hedges against churn is the clear differentiation of services coupled with close attention to subscriber satisfaction.

PT offers telecommunications service providers a valuable solution to increase subscriber satisfaction and retention. Xpress Telemarketer Guard is a network-based feature that screens calls from potential telemarketers to subscribers.


VoIP Network with Xpress Telemarketer Guard

Built on PT's advanced and flexible Xpress Service Delivery Platform, Xpress Telemarketer Guard:
  • Automatically detects suspected Telemarketers
  • Applies the subscriber selected treatment to the Telemarketer
  • Allows intercepted parties a method for announcing themselves to subscribers
  • Makes decisions based on “Crowd Sourced Wisdom”
Xpress Telemarketer Guard is:
  • Easy for subscribers to use
  • Easy for Service Providers to deploy
  • A solution that can help reduce subscriber churn
  • A customer satisfaction enhancement solution

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